At Pure Tykes, we are committed to delivering your orders efficiently and on time. Below is an overview of our shipping process and policies.

1. Processing Time

• Order Processing: Orders are processed within [X] business days (excluding weekends and holidays) after your order is confirmed.
• Notification: Once your order is shipped, you will receive a confirmation email with tracking information.

2. Shipping Options and Rates

We offer the following shipping options:

• Standard Shipping: Estimated delivery within [X-Y] business days. Rate: [$$].
• Express Shipping: Estimated delivery within [X-Y] business days. Rate: [$$].
• Overnight Shipping: Available on orders placed before [X time]. Rate: [$$].

Note: Shipping rates and times vary based on your location. Additional charges may apply for remote areas.

3. International Shipping

We ship worldwide! Please note the following for international orders:

• Customs and Import Fees: All international shipments may be subject to customs duties and taxes. These are not included in our shipping rates and are the responsibility of the customer.
• Delivery Time: Delivery times vary by destination. Typical delivery for international orders is between [X-Y] business days.
• Restrictions: Some countries have specific import restrictions. Please check your country’s import regulations before ordering.

4. Order Tracking

All orders include tracking. Once your order is shipped, a tracking number will be emailed to you. You can monitor the progress of your shipment through our website or the carrier’s website.

5. Delayed or Lost Packages

While we strive for timely delivery, delays may occur due to unforeseen factors such as weather, customs clearance, or other carrier issues.

• If Your Order is Delayed: Please allow up to [X] extra days for delivery. Contact us if your package has not arrived after this period.
• Lost Packages: If your tracking shows that your package has been delivered but you haven’t received it, please contact us at [youremail@domain.com]. We will work with the carrier to resolve the issue.

6. Shipping to PO Boxes and APO/FPO Addresses

• We ship to PO Boxes and APO/FPO addresses. However, shipping options and delivery times may vary for these addresses.

7. Shipping Restrictions

• Some items may be restricted from international shipping or subject to additional regulations, which we will inform you of during checkout if applicable.

8. Changes to Shipping Address

If you need to change your shipping address after placing an order, please contact us within [X] hours. Address changes requested after shipment may not be possible.

9. Contact Us

For questions or concerns regarding your shipment, please reach out to us at:

• Email: contact@puretykes.com